Fuerteventura individual holidays - all info here on our site

Bewertung Autos Soto:
Partly recommendable

 

Name:

Age:

Time of travel:

Rental duration:

Walter

40

05/2005

7 Tage

hired car:

Place of collection:

Place of return:

Suzuki Samurai

Airport

Airport

Statements about reservation and booking

Total mark reservation/booking:

2

Booking options:

Directly in the office, Fax

Further information by the hirer about the booking and reservation:

For inquiries we could choose between e-mail or phone. For the binding reservation, however, we had to send a fax (for the signature). The requests were answered in a friendly way and they even phoned us once in Germany.

Statements about the delivery of the car (collection and return)

Total mark delivery of car:

4

Further information by the hirer about the delivery of the car:

We collected the car at the airport. This was not as easy as we had thought since Autos Soto doesn't have a counter at the airport. Thus we looked for it a while. At the parking lot we were then told that a white car was the "office" of Autos Soto. :-)

After a while an employee of Autos Soto came and showed us the car. The employee was friendly. First we got only a normal car which we drove to Costa Calma with. There we exchanged the car for our jeep. Here the employee was not so friendy.

The delivery of the car was without problems. We just had to throw the keys back to the "office" (the car).

Statements about the condition of the car

Total mark condition of car:

5

Safety vest:

no

Further information by the hirer about the condition of the car:

The jeep was already relatively old and rickety. There was no roof (canvas cover or something similar) and they couldn't provide one either. It was impossible to drive faster than 60 km/h since we were afraid the jeep would fall to pieces. :-)

Statements about the payment

Total mark payment:

1

Options for paying the hire car:

Cash, Credit card

Further information by the hirer about the payment:

We paid cash directly at the airport. We didn't have to make a down payment from Germany.

Statements about the price

Costs for the hire car per day:

49,00 €

Was there a security deposit:

no

Further information by the hirer about the price:

The price was an offer for a rental of 7 days.

Other detailed statements

Staff were able to communicate in the following languages:

Spanish, English, German

Staff were:

friendly

Child safety seat:

didnít need one

Roof rack:

didnít need one

Was there a minimum age:

no

Do you have to possess your driving licence for a longer period yet:

donít know

Is it possible to name an additional driver:

donít know

Is it allowed to travel to other Canary islands with the hire car:

no

Is there a kilometre limit:

no

Is it possible to change the car during the renting period? E.g. for another type:

yes

Other statements made by the hirer:

The price included comprehensive cover without deductible. The price per day for comprehensive cover with deductible would have been a little lower.

During the week we wanted to exchange the jeep for a car in the subsidiary in Costa Calma. Unfortunately the employee in Costa Calma was very unfriendly and didn't want to help us...suddenly she didn't understand any German. We then went to the main office in Morro Jable and tried our luck there. There we were treated in a very friendly and courteous way and were at once given a brand new VW Polo. The staff in the main office already knew about the rudeness of the employee in Costa Calma and apologised for her.

Conclusion

Can you recommend the car rental:

yes

Note:
Fuerteventura alternativ is not liable for the rating and its contents. See legal notice!