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Bewertung Record Rent a car:
Record Rent a Car - Good cost-performance...

 

Name:

Age:

Time of travel:

Rental duration:

Susanne

38

03/2006

52 Tage

hired car:

Place of collection:

Place of return:

Citroen Berlingo

Airport

Airport

Statements about reservation and booking

Total mark reservation/booking:

1

Booking options:

Directly in the office, Fax

Further information by the hirer about the booking and reservation:

We informed us from Germany via telephone and e-mail. The communication was without problems. On the phone we asked for Ms Yolanda (a friend of ours had recommended that). She speaks perfect German, I even think she is German.

We then booked via fax since they needed a signature. No problems.

E-mail for requests: bookings@recordrentacar.com

Statements about the delivery of the car (collection and return)

Total mark delivery of car:

4

Further information by the hirer about the delivery of the car:

Record rent a car doesn't have a counter at the airport, so we agreed on a meeting point. The employee of Record rent a car, however, was not punctual. We called the office via mobile phone and asked what had happened. There they only spoke English and didn't know either. They recommended us to wait and described the meeting point again (near the information desk at the check-in).

The employee arrived late and wasn't very communicative. We managed everything, paid directly via credit card and got the key. The employee didn't come along with us to the car, which was parked in front of the airport.

When we returned the car we were a little helpless since we didn't know where to return the key. By chance we saw a car of Record rent a car on the carpark. The window was a little open and we saw a few keys lying on the passenger seat. So we threw ours into the car, too. Unfortunately no one had told us this before.

Statements about the condition of the car

Total mark condition of car:

1

Safety vest:

no

Further information by the hirer about the condition of the car:

We got a car that was 1-2 categories higher than we had booked it (instead of a Ford Ka a Citroen Berlingo). The car was very new and we didn't have any complaints.

Statements about the payment

Total mark payment:

1

Options for paying the hire car:

Credit card

The following credit cards are accepted:

Visa, American Express, MasterCard

Further information by the hirer about the payment:

We had to pay when we collected the car at the airport. The employee had a credit card reader.

Statements about the price

Costs for the hire car per day:

17,40 €

Was there a security deposit:

-

Further information by the hirer about the price:

Since we rented long-term we got a discount of 10 % on the normal price of 1,006 EUR. No additional costs for insurances.

Other detailed statements

Staff were able to communicate in the following languages:

Spanish, English, German

Staff were:

friendly

Child safety seat:

didnít need one

Roof rack:

didnít need one

Was there a minimum age:
Age:

yes
21 Years

Do you have to possess your driving licence for a longer period yet:
Duration:

yes

1 year

Is it possible to name an additional driver:
Costs:

yes

0,00 € per day

Is it allowed to travel to other Canary islands with the hire car:

donít know

Is there a kilometre limit:

no

Is it possible to change the car during the renting period? E.g. for another type:

yes

Other statements made by the hirer:

Price includes comprehensive cover without deductible.

Conclusion

Can you recommend the car rental:

yes

Note:
Fuerteventura alternativ is not liable for the rating and its contents. See legal notice!